Refund policy
No matter the issue, reach out to us at bunker@augustsabbe.com— we’ll find a solution.
Hygiene Notice
For hygiene reasons, we cannot accept returns or exchanges on worn or opened underwear.
30-Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unworn and unwashed
- In its original packaging
- Accompanied by a receipt or proof of purchase
Returns
If you ordered the wrong size or would like to return an unworn item, please contact us at bunker@augustsabbe.com — we’ll work with you to find the right solution.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong product. We’ll evaluate the issue and make it right.
Contact us at bunker@augustsabbe.com
Exceptions / Non-Returnable Items
We do not accept returns for:
- Worn or opened underwear (for hygiene reasons)
- Sale items
- Gift cards
- Exchanges
If you ordered the wrong size, simply email us at bunker@augustsabbe.com — we’ll help you get the right fit without hassle.
Need Sizing Help?
For personal assistance, email us at bunker@augustsabbe.com — we’ll help you find the right fit or solution.